Terms of service

Welcome to Blaew. These Terms of Service govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website.

These Terms apply to all visitors, customers, and users of the Blaew website.

Company Information

Blaew

476 Finchley Rd

London NW11 8DE

United Kingdom

Email: info@blaew.net

Phone: +44 20 8731 8602

Customer Support Hours (GMT)

Monday to Friday: 09:00 – 17:00

Saturday & Sunday: Closed

Acceptance of These Terms

By accessing or using our website, you confirm that you have read, understood, and agreed to these Terms of Service, along with our Privacy Policy, Refund Policy, and Shipping Policy.

If you are placing an order on behalf of another individual or business, you confirm that you have the authority to do so.

Eligibility

You must be at least 18 years old or the age of legal majority in your jurisdiction to make purchases through our website.

By placing an order, you confirm that all information provided is accurate, complete, and up to date.

Products

Blaew specializes in men's clothing and strives to present products as accurately as possible.

While we make every effort to display product colours, fabrics, and details correctly, actual colours may vary slightly depending on your device, monitor settings, and lighting conditions.

Product images are provided for illustration purposes and may occasionally differ slightly from the final product due to manufacturing updates or photography.

Product Availability

All products are subject to availability.

We reserve the right to limit quantities, discontinue products, or update product information at any time without prior notice.

If an item becomes unavailable after an order has been placed, we will contact you promptly to discuss available options, including a replacement, waiting for restocking, or a full refund.

Pricing

All prices displayed on our website are shown in the applicable currency selected on the website.

We make every effort to ensure pricing is accurate. However, occasional pricing errors may occur.

If an obvious pricing error is discovered after an order has been placed, we reserve the right to cancel the order and issue a full refund before shipment.

Prices may change without prior notice.

Orders

Once an order has been successfully placed, you will receive an order confirmation by email.

Receiving an order confirmation does not constitute acceptance of your order.

We reserve the right to accept or decline any order for reasons including but not limited to:

  • Product availability

  • Incorrect pricing

  • Payment issues

  • Suspected fraud

  • Incorrect customer information

  • Shipping restrictions

  • Violation of these Terms of Service

If an order cannot be fulfilled, any payment received will be refunded using the original payment method.

Payment

Payment is required in full before orders are processed.

We currently accept secure payments through PayPal and any additional payment methods displayed during checkout.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Payments are processed securely through trusted payment providers. Blaew does not store complete payment card information.

Shipping

We offer Free Shipping on all eligible orders.

Estimated delivery times are provided for customer convenience only and are not guaranteed.

Our standard order process includes:

Handling Time

1–3 business days

Shipping Time

4–9 business days

Estimated Delivery

5–12 business days depending on your location within the United Kingdom and courier operations.

Unexpected delays caused by weather, customs, transportation disruptions, public holidays, or circumstances beyond our control may occasionally affect delivery times.

Additional details are available in our Shipping Policy.

Returns and Refunds

Customers may request a return within 30 days of receiving their order, provided the returned item meets the conditions outlined in our Refund Policy.

Eligible returns are provided at no additional return cost to the customer.

Approved refunds are processed within 10 business days after the returned item has been inspected and approved.

Please review our Refund Policy for complete details regarding eligibility, exclusions, and procedures.

Customer Responsibilities

When using our website, you agree to:

  • Provide accurate personal information.

  • Maintain the confidentiality of your account credentials.

  • Use the website only for lawful purposes.

  • Avoid fraudulent or abusive activities.

  • Respect intellectual property rights.

  • Refrain from attempting to interfere with website security or functionality.

You are responsible for maintaining the accuracy of your shipping address and contact information.

Blaew is not responsible for delays or failed deliveries resulting from incorrect customer information.

Account Security

If you create an account on our website, you are responsible for maintaining the confidentiality of your login information.

You agree to notify us immediately if you believe your account has been accessed without authorization.

We reserve the right to suspend or terminate accounts involved in suspicious or fraudulent activities.

Promotional Offers

From time to time, Blaew may offer promotions, discounts, or special offers.

Promotional offers:

  • Are available for a limited time.

  • May have specific eligibility requirements.

  • Cannot usually be combined unless specifically stated.

  • May be modified or withdrawn at any time.

Any misuse of promotional offers may result in cancellation of the associated order.

Intellectual Property

All content available on the Blaew website, including but not limited to:

  • Logos

  • Branding

  • Product photographs

  • Website design

  • Graphics

  • Text

  • Icons

  • Videos

  • Layouts

is owned by or licensed to Blaew and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission.

Prohibited Activities

Users must not:

  • Violate applicable laws.

  • Upload malicious software.

  • Attempt unauthorized access to our systems.

  • Interfere with website functionality.

  • Use automated software to scrape website content.

  • Impersonate another individual.

  • Submit false information.

  • Engage in fraudulent purchases.

  • Misuse promotional campaigns.

Violation of these Terms may result in account suspension, order cancellation, or legal action where appropriate.

Limitation of Liability

To the fullest extent permitted by applicable law, Blaew shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our website or products.

Nothing in these Terms excludes or limits liability where such limitation is prohibited under applicable law, including liability relating to death, personal injury caused by negligence, or statutory consumer rights.

Website Availability

We aim to keep our website available at all times.

However, temporary interruptions may occur due to:

  • Scheduled maintenance

  • Technical upgrades

  • Internet service disruptions

  • Security incidents

  • Circumstances beyond our reasonable control

We are not responsible for temporary website unavailability.

Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Third-Party Services

Our website may include links to third-party websites or services for your convenience.

Blaew does not control these websites and is not responsible for their content, availability, or privacy practices.

Your interactions with third-party services are governed by their own terms and policies.

Force Majeure

Blaew shall not be held responsible for delays or failure to perform obligations resulting from events beyond our reasonable control, including but not limited to:

  • Natural disasters

  • Severe weather

  • Government actions

  • Public health emergencies

  • Transportation disruptions

  • Labour disputes

  • Internet outages

  • Power failures

In such cases, we will make reasonable efforts to minimize delays and keep customers informed.

Governing Law

These Terms of Service are governed by the laws of England and Wales.

Any disputes arising from these Terms or your use of the Blaew website shall be subject to the jurisdiction of the courts of England and Wales, unless otherwise required by applicable consumer protection laws.

Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business practices, legal requirements, or website functionality.

The latest version will always be published on this page with the updated effective date.

Continued use of our website following any changes constitutes acceptance of the revised Terms.

Contact Us

If you have any questions regarding these Terms of Service, please contact us.

Blaew

476 Finchley Rd

London NW11 8DE

United Kingdom

Email: info@blaew.net

Phone: +44 20 8731 8602

Customer Support Hours (GMT)

Monday to Friday: 09:00 – 17:00

Saturday & Sunday: Closed

We are committed to providing helpful, timely, and professional customer support and will do our best to respond to all enquiries during our business hours.